About this Policy
This policy sets out how Automotive Data Services Pty Ltd (Redbook) collects, uses and discloses your personal information.
If you disclose personal information to third parties, this policy will not apply and you will be subject to the privacy policy of that third party.
By accessing or using Redbook services, you agree to the use and disclosure of your personal information in the manner described in this policy.
Redbook and privacy
Automotive Data Services Pty Ltd is bound by the Privacy Act 1988 (Cth).
What personal information is collected?
Redbook collects personal information that it considers necessary for it, or its related bodies corporate to provide the range of services they offer.
Personal information collected by Redbook may include:
- your name, address and contact details
- bank account and credit account details
- user ID's and passwords
- the services provided to you
- records of communications with Redbook including records using Communications Services
How is personal information collected?
Redbook collects personal information in a number of ways, including:
- directly from you when you provide information directly to Redbook in person, by phone or in writing (whether electronic or otherwise)
- directly from you when you communicate with Redbook or any other person using Redbook communications services
- from third parties such as:
- Redbook related companies; resellers of Redbook services and service providers to Redbook
- operators of linked or served web sites, applications and advertising on the Redbook network
- from organisations identified or described under the heading "How is personal information disclosed"
How is personal information used?
Your personal Information may be used for the following purposes:
- to provide the services requested by you
- to manage those services including, customer service and billing
- to research, develop and improve Redbook services
- to conduct surveys to determine use and satisfaction with Redbook services
- to generate statistics in relation to Redbook
- to promote and market special offers and other services to you
- for purposes connected with the operation of Redbook
How is personal information disclosed?
Redbook may disclose personal information to individuals and organisations other than Redbook. The organisations to which we may disclose personal information include:
- Redbook staff and Redbook related bodies corporate
- outsourced service providers who assist Redbook to provide its services including:
- information technology providers
- marketing and market research advisers
- professional advisers
- resellers of Redbook services
- organisations involved in a sale/transfer of Redbook assets, business or shares
- government and regulatory authorities as required by law
How to access your personal information
You generally have a right to access your personal Information. If you wish to access your personal information please Click here or on the "contact us" link at the bottom of this page. Please remember to provide as much detail as you can as this will help us to find the information. There is no charge for this service.
What if you don't provide personal information?
If you choose not to provide personal information when requested, Redbook may not be able to provide you with the full range of Redbook services.
Redbook network, Linked Sites and personal information
When you visit a website or use an application on the Redbook network, Redbook records anonymous information such as IP address, time, date, referring URL, pages accessed and documents downloaded type of browser and operating system.
Cookies may be used by Redbook to help Redbook provide you with the full range of services it offers, remember your preferences, measure and analyse usage of the Redbook Network and for security. You may adjust your Internet browser to disable cookies. If you cookies are disabled Redbook may not be able to provide you with the full range of Redbook services.
Cookies may collect and store your personal information. This policy applies to personal information collected via cookies.
The Redbook network may include links to third party web sites, co branded web sites and applications and advertising served to Redbook by third parties (Linked Sites). Companies who operate Linked Sites may collect personal Information through the use of cookies and otherwise. Redbook is not responsible for Linked Sites and recommends you read the privacy policy of Linked Sites before disclosing your personal information.
What if I have a problem?
If you have a problem, complaint, want to change your personal information or just wish to enquire about privacy please contact us.
How this policy changes
This policy may change over time. All changes will be published on this website. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.
About security and personal information
Redbook takes reasonable steps to protect personal information collected from misuse, loss, unauthorised access, modifications or disclosure.